Emergences AI, Inc.
Legal & Trust
Our agreements, privacy notices, AI-transparency artifacts, and trust commitments, in one place. Each document states the product it governs and the date it took effect.
Start here
You use NeoWork to redesign roles and assess candidates. Start with the Terms of Service.
You were invited to an assessment, or took one from a public posting. Start with the Candidate Privacy Notice.
You are reading emergences.ai and nothing more. Start with the Website Privacy Notice.
Agreements
The master agreement governing use of the NeoWork hiring platform — accounts, acceptable use, the customer's role as employer/deployer, warranties, liability, and dispute resolution.
How NeoWork charges: a 15% placement success fee per accepted hire and usage credits for platform usage, with revoke, guarantee, and attribution protections.
The rules for using the NeoWork platform responsibly and lawfully — including the AI-hiring-specific limits that protect candidates.
Current subscription plans, the placement fee, and how usage credits are included — the schedule referenced by the Fee Terms.
How subscription cancellation, prepaid credits, and refunds work on NeoWork.
For public takers: what you agree to when you start an assessment from an open-role posting on the NeoHuman Arena.
The terms that govern browsing emergences.ai — separate from the terms that govern the platform.
Privacy & data
How NeoWork collects, uses, shares, and protects personal data — for the customers who use the platform and the candidates it helps evaluate.
The cookies and similar technologies NeoWork uses, why, and how to control them.
NeoWork's data-protection commitments as a processor of your data, including international-transfer safeguards.
The third-party service providers NeoWork uses to process personal data, and how to be notified of changes.
How long NeoWork keeps each category of data, and how deletion works.
Your choices about the sale or sharing of personal information, and how we honor opt-out signals.
For visitors to emergences.ai: what we collect on our website, why, and the rights you have.
AI & candidates
For candidates: what NeoWork collects when you take an assessment, how the AI evaluation works, and the rights you have.
The commitments NeoWork makes to every candidate evaluated through the platform — transparency, human judgment, fairness, and control of your data.
How NeoWork governs the AI used to evaluate candidates — human oversight, fairness, transparency, and the limits we hold ourselves to.
How the NeoWork assessment works: what it takes in, what it produces, how it is scored, its oversight, and its known limitations.
How NeoWork's assessment is independently audited for disparate impact, what we measure, and where the results are published.
Security & trust
How NeoWork secures the platform and the personal data it processes — encryption, tenant isolation, access control, monitoring, and our SOC 2 status.
NeoWork's commitment to an accessible platform and assessment, our conformance target, and how to request help or an accommodation.
How to responsibly report a security vulnerability to NeoWork, and our commitments in return.
How NeoWork responds to government and law-enforcement requests for data.